Track Your Order

TRACK YOUR ORDER

Almost all of our orders have a tracking number. Check your shipping confirmation email for it, then track your parcel here.

Note: Tracking information may take 5–7 business days after your order is placed to appear. If your tracking still shows no information after 7 business days, please contact us.

If you have any questions about your order, contact us at support@ladystylist.com and include your order number so we can find it quickly.

To ensure your parcel arrives on time, please provide your full address, including city, state and ZIP code.

AFTER YOU'VE PURCHASED

When will my order be processed?
Please select the correct size and color before ordering, because we cannot modify orders once they are in the system. Orders are processed within 3–5 business days and then shipped from our partner warehouses overseas, with delivery in 7–14 business days. Please allow extra time during holidays and sale seasons.

Shipping confirmation
A shipping confirmation with your tracking number is emailed to you as soon as your order has shipped.

Delivery
Your order will be delivered by USPS or a local courier, depending on your area. If you are not home, a notice card may be left explaining how to collect your parcel.

CANCELLATION / CHANGES

If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we are unable to make changes. Orders that have already been packed or shipped cannot be cancelled.

Will I be charged customs or taxes?
No. For U.S. orders, import duties and customs fees are prepaid by LadyStylist (DDP – Delivered Duty Paid). The total you pay at checkout is the final price. If a carrier ever asks you to pay import charges for your order, please do not refuse the package. Email support@ladystylist.com with a photo of the notice or receipt and we will reimburse the charge.